Privacy Policy
Last updated: September 23, 2025
Tavqler ("we", "our", or "us") operates the website tavqler.com and provides online yoga flow sequence courses and related educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register for an account, enroll in a course, contact us, or otherwise interact with our services. This may include:
Account and registration data: your name, email address, password, and any profile details you choose to add.
Payment information: billing name, address, and payment card details. Payment card data is processed by our third-party payment processors and is not stored on our servers.
Communications: messages, feedback, and support requests you send to us, including any information contained within those communications.
Course activity: responses to quizzes, exercise logs, progress notes, and other content you submit while using our learning platform.
1.2 Information Collected Automatically
When you visit our website or use our services, certain technical information is collected automatically, including:
Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
Usage data: pages visited, time spent on each page, links clicked, referring URLs, search queries entered within the platform, and session duration.
Log data: server logs that record requests made to our systems, error reports, and access timestamps.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to maintain session state, remember your preferences, analyze traffic patterns, and improve the performance of our services. You may configure your browser to refuse cookies or alert you when cookies are being sent, although some features of our services may not function correctly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: to create and manage your account, process enrollments and payments, deliver course content, and track your learning progress.
Communication: to send you transactional emails such as enrollment confirmations, receipts, password reset links, and important service updates.
Personalization: to tailor content recommendations, suggest relevant yoga sequences, and adapt the learning experience to your activity and preferences.
Analytics and improvement: to understand how learners engage with our platform, identify areas for improvement, and develop new features and course offerings.
Security and fraud prevention: to detect, investigate, and prevent unauthorized access, fraudulent activity, and other misuse of our services.
Legal compliance: to meet our obligations under applicable laws and regulations, respond to lawful requests from authorities, and enforce our terms.
Marketing: where you have given consent or where we have a legitimate interest, to send newsletters, course updates, and promotional communications. You may opt out at any time using the unsubscribe link in any marketing email.
3. Legal Bases for Processing
We process your personal information on the following legal grounds:
Contract performance: processing necessary to fulfill our agreement with you, including providing access to courses and processing payments.
Legitimate interests: processing that serves our reasonable business interests, such as improving our platform, preventing fraud, and communicating service updates, where those interests are not overridden by your rights.
Consent: where you have explicitly agreed to a specific use, such as receiving marketing emails. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Legal obligation: processing required to comply with applicable legal requirements.
4. Sharing of Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service providers: we engage trusted third-party vendors to operate parts of our infrastructure, including hosting, payment processing, email delivery, customer support, and analytics. These providers are contractually bound to process your data only as instructed and to maintain appropriate security standards.
Business transfers: if Tavqler undergoes a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy.
Legal requirements: we may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With your consent: we may share your information with additional parties when you have given us explicit permission to do so.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required for these purposes, we delete or anonymize it using secure methods. You may request earlier deletion as described in Section 7.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, and disclosure. These measures include encrypted data transmission using TLS, access controls limited to authorized personnel, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access: request a copy of the personal information we hold about you.
Correction: request that we correct inaccurate or incomplete information.
Deletion: request that we delete your personal information, subject to certain legal exceptions.
Restriction: request that we limit how we process your information in certain circumstances.
Portability: request a structured, machine-readable copy of the information you provided to us.
Objection: object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of consent: where processing is based on your consent, withdraw that consent at any time.
To exercise any of these rights, please contact us at contact@tavqler.com. We will respond to your request within a reasonable timeframe. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information without parental consent, please contact us at contact@tavqler.com.
9. Third-Party Links and Services
Our website may contain links to third-party websites, tools, or embedded content. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
10. International Data Transfers
Your information may be processed and stored on servers located in different countries. When we transfer personal information across borders, we take appropriate steps to ensure that your data receives an adequate level of protection consistent with this policy and applicable law, including through the use of standard contractual clauses or other lawful transfer mechanisms where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and notify you by email or through a prominent notice on our website. Your continued use of our services after such notice constitutes your acknowledgment of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
Email: contact@tavqler.com
Phone: +380 50 054 1364
Postal address: Tavqler, Akopyana St, Makiivka, Donetsk Oblast, Ukraine, 86100
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.